Resume
Technical Project Manager - Product Operations & Implementation
I create operating structure for complex public-facing teams, turning ambiguous work into requirements, workflows, documentation, decision trails, launch support, onboarding materials, and durable handoffs.
Current public resume PDF. Phone remains inside the approved resume artifact; email is available on the contact page.
Selected impact
- 14+ years creating operating structure
- Jamie led long-running e-commerce and operations improvements for a legacy industrial business
- Jamie's e-commerce and operations improvements contributed to 2x revenue growth
- Jamie built and stewarded 30+ pages of campaign memory for shared decisions and next steps
- Jamie mapped legislative source lineage so collaborators could review bill changes
- Built CallNYC.org as an independent follow-on to the New York City Council's first CouncilStat hackathon, translating constituent-services data into resident-facing issue pages and next-step guidance; covered in Politico New York.
- Jamie was a founding member and organizer who implemented and maintained campaign websites
- Jamie built civic systems and coalition operations for NYC Artist Coalition
- Co-founded and co-built WOW List with Richard Caceres, connecting a natural-language community-calendar product with organizer discovery, adoption, public communication, instrumentation, and long-term stewardship.
- Jamie created participation systems supporting 300+ gatherings and 20+ resident artists
- Secured a $490,539 public funding award for KC Town Hall through a successful CCED proposal and presentation, then transitioned the project to a mission-aligned organization.
- Jamie completed AI Evals for Engineers & PMs in 2026