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Selected work

These case studies show a recurring pattern: real needs becoming clearer requirements, usable systems, public-facing tools, documentation, decision trails, and durable handoffs.

Harry J. Epstein Company storefront showing product search, editorial artwork, video, navigation, and commerce controls.
The maintained public storefront brings discovery, editorial voice, customer guidance, and ordering into one system. Public website capture, July 2026.

Operating Structure

2009-2015

Full case studypublic-safe

Harry J. Epstein Company

E-commerce and operations modernization

Led web, e-commerce, analytics, content, marketing, and operational improvements that helped an 80+ year-old industrial business modernize without losing its trusted voice.

What was emerging
A legacy business had public voice, customer trust, inventory knowledge, and operating habits that did not automatically translate into modern e-commerce workflows.
What became usable
Improved web, e-commerce, analytics, marketing, content, and operational systems that supported online growth while preserving the company's distinctive institutional voice.
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A person in a yellow hard hat and rain jacket uses a drill on a roof assembly.
Roof work during KC Town Hall field implementation, March 24, 2019. Photograph by Paul Mossine. From Jamie Burkart's photo archive.

Built Environment

2019-2024 public record

Short proof pagepublic-safe

KC Town Hall LLC

A $490,539 public funding award, field implementation, and responsible transition

Secured a $490,539 public funding award by co-developing KC Town Hall's successful CCED proposal and serving as the City's named developer/presenter for the exact request, then transitioned the project to a mission-aligned organization.

What was emerging
A long-vacant historic building involved public benefit, preservation, funding, stakeholder, and redevelopment questions that needed durable documentation.
What became usable
A successful $490,539 public funding request, planning materials, public-benefit documentation, stakeholder context, a multi-year municipal compliance record, and a mission-aligned transition.
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Organizers, artists, and public officials hold a hand-painted Save NYC Spaces and NYC Artist Coalition banner in front of a packed Market Hotel room.
A collective Save NYC Spaces town hall at Market Hotel, October 11, 2017. Photograph by Paul Mossine. From Jamie Burkart's photo archive.

Civic Systems

2017-Present

Full case studypublic-safe

NYC Artist Coalition / FairRentNYC

Cultural-space advocacy, coalition memory, and Commercial Rent Stabilization

As a founding member and organizer of NYC Artist Coalition, implemented and maintained campaign websites and helped build coalition memory, source maps, and coordination infrastructure for cultural-space advocacy, FairRentNYC, Commercial Rent Stabilization, and storefront stability.

What was emerging
The work involved many stakeholders, public/private source materials, legal and policy questions, city/state strategy lanes, shifting meetings, and sensitive coalition context that could easily become fragmented or overexposed.
What became usable
Recurring cultural-space meetings, public event pathways, practical safety and legal sessions, town halls, hearings, campaign actions, running minutes, action trackers, source maps, public campaign websites, and shared campaign memory.
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Archived CallNYC prototype showing issue navigation, resident guidance, and a Council member service profile.
The archived prototype translated civic data into issue pathways, district context, and resident guidance. Archived public prototype capture, July 2026.

Civic Prototype

2016 - archived

Full case studypublic-safe

CallNYC.org

Civic data to resident-facing guidance

Built an independent civic-data follow-on translating CouncilStat constituent-services records into resident-facing issue pathways and next-step guidance.

What was emerging
Constituent-services data existed, but residents needed a clearer public-facing pathway from issue to relevant civic office or next step.
What became usable
An archived civic-tech prototype that organized open data into issue pathways, district context, and resident-facing guidance.
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WOW List landing page over a photograph of people gathered around a table, with the words being there changes everything.
WOW List's current threshold pairs its returning interface with a photographic scene of people gathering. Public website capture, August 13, 2026.

Community Platform

2010s; public return in progress, 2026

Short proof pagepublic-safe

WOWList.org

Natural-language community infrastructure for arts and music organizers

Co-founded, co-built, and operated a natural-language community-calendar platform for DIY arts and music organizers. A July 2017 production snapshot records 1,846 users, 16,142 posts/events, and 35 city-region keys with at least 50 posts.

What was emerging
DIY organizers needed lightweight ways to distribute events and maintain community visibility across scenes without relying on one centralized editorial calendar.
What became usable
A natural-language, collaboratively editable event system that turned community vocabulary into followable keyword calendars and organizer-facing distribution workflows.
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A person stands at a crowded dinner table, raising one hand and holding up a sheet of paper as others laugh beside a hand-drawn map.
A Sunday Dinner gathering with a hand-drawn map and shared table, January 6, 2013. From Jamie Burkart's photo archive. Photographer not identified in the retained export.

Participation Infrastructure

2010s-present

Short proof pagesummary-only

196 Artists Residency / Sunday Dinner

Hosting, onboarding, facilitation, and continuity systems

Created repeatable hosting, onboarding, facilitation, documentation, and continuity systems across 300+ gatherings and 20+ resident artists.

What was emerging
A recurring cultural space needed trust-building routines, invitations, hospitality, artist support, and continuity without turning private community records into public spectacle.
What became usable
Repeatable participation infrastructure for gatherings, resident artists, onboarding, facilitation, and handoffs.
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Source-Backed Team Memory / Noting.us

A lab / proof-of-practice exploring source-backed operating memory, decision lineage, onboarding context, and human-correctable AI workflows for knowledge-heavy teams.

Early research / method / consulting practice. Not a finished production SaaS.

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